Accessibility statement for The Tomlinson Centre

This accessibility statement applies to the Tomlinson Centre website (

This website is run by the Hackney Education web team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours and contrast levels
  • zoom in up to 300% without text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand, and are committed to making further improvements to the way we describe our information and services.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible. For example:

  • some of the colours used do not meet colour contrast requirements
  • documents do not meet accessibility standards
  • some site elements are not highlighted when using a keyboard
  • there is no option to skip to main content

Feedback and contact information

If you need any information on this website in a different format please contact or 020 8820 7000.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Tomlinson Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Please note, we are currently undertaking more thorough testing of the site, and this list will be updated regularly with any further accessibility issues identified. 

Colour contrasts

Some colours used on this site do not meet colour contrast ratio standards. This can make it difficult for users with visual impairments to interact with the website. All non-compliant colours will be replaced with colours that meet AA standards. 

WCAG 2.1 success criteria: 1.4.3 Contrast minimum (AA)

Use of documents

This site uses PDF documents which are not currently accessible.

We are undertaking a review of all documents and, where possible, the information is being uploaded as web content. If documents are required, we are working to make these as accessible as possible, including using appropriate heading stylings and meeting colour contrast requirements. 

Please get in touch if there are any documents that you are not able to access and we will provide the information in a different format.

No skip to main content option

There is no option to skip to the main content, to bypass the site header. A link will be added at the start of each page so that users can be taken quickly to main the page content.

WCAG 2.1 success criteria: 2.4.1 Bypass blocks (A)

Highlighting of page elements

Some page elements are not highlighted when using a keyboard to navigate the website. For the page elements that are, the colour and thickness of the highlighting could be improved to make them more obvious. All page elements will be reviewed and styled appropriately.

WCAG 2.1 success criteria: 2.4.7 Focus Visible (AA)

Heading styling

On some pages h tags are present but are empty. For example, <h2> tags are empty for some rich text content boxes, where the heading field is not in use. We will investigate a way to remove these. 

WCAG 2.1 success criteria: 1.3.1 Info and relationships (A)

Disproportionate burden


Content that is not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs and other documents published before 23 September 2018 if they are not essential in providing our services. 

Preparation of this accessibility statement 

This statement was prepared on 23 September 2020. It was last reviewed on 8 August 2023.

The statement will be reviewed regularly (at least every six months) to ensure it reflects any updates to the site’s compliance with web accessibility standards.

What we are doing to improve accessibility

The Hackney Education web team has undertaken an accessibility audit of this website and is currently undertaking more thorough testing to identify and fix any issues.

We have selected a sample of pages on which to carry out our testing that reflect the full range of content and functionality across the site. 

We undertook a series of improvements to fix accessibility issues on this site and work is ongoing during 2023.